About this service
Are you a garage door company?
No. This is a free referral service. When you call, we try to connect you with an independent garage door company that serves your area. That company does the work and sets the price.
How do you make money?
Garage door companies or call networks may pay us when we refer a call to them. That's how the service stays free for you.
Do I have to hire the company I'm connected with?
No. You're never obligated to hire anyone. You can ask questions, get a price and decide for yourself.
Why does the phone line ask for my ZIP code?
So the call can be routed to a company that actually covers your area.
What hours can I call?
You can call any time, but whether a company is available to take the call depends on their hours and schedule. If no one is available, you may not be connected.
Springs and cables
How do I know if my garage door spring is broken?
You may have heard a loud bang. On a torsion spring above the door, you'll see a gap in the coil. The door will feel very heavy and the opener may hum without lifting it. More on the spring repair page.
Why do springs break more in winter?
Springs wear out over thousands of cycles, and cold steel is less forgiving. Waterbury averages about 23 nights at or below freezing in January, so worn springs often fail on a cold morning.
Can I fix a garage door spring myself?
We strongly advise against it. Springs hold enough tension to cause serious injury. This is a job for a trained technician.
What does a crooked garage door mean?
Usually a lift cable has slipped off its drum or broken. Stop using the door and keep clear of it, since it can drop suddenly.
Openers and sensors
Why does my door go back up when closing?
The safety sensors near the floor are blocked, dirty or out of line. Clean the lenses and line them up until both lights are steady.
My opener hums but the door won't move. Is the opener broken?
Not necessarily. A broken spring is the most common cause. The opener can't lift the door's full weight on its own.
How long do garage door openers last?
Often 10 to 15 years. Older units without rolling-code security or with repeated failures are usually worth replacing.
Winter in Waterbury
My garage door is frozen to the ground. What should I do?
Don't keep pressing the opener. Free the seal with a hair dryer or by gently working a plastic scraper along the edge, then keep the area clear of slush.
Should I use rock salt near my garage door?
It's better to use sand or calcium chloride. Rock salt speeds up rust on the bottom panel, brackets and tracks, and it's hard on concrete.
When should I get my garage door serviced?
Late fall, before the first hard freeze, is ideal in Connecticut.
Costs and hiring
What does garage door repair cost near Waterbury?
Most repairs fall between about $175 and $375. HomeAdvisor's Cheshire figures put the typical range at $176 to $323. See the cost guide for more.
How do I check a contractor in Connecticut?
Connecticut requires most residential home improvement contractors to register with the Department of Consumer Protection. You can look up a registration at elicense.ct.gov.
I rent my home. Should I call about a broken garage door?
Check your lease or call your landlord or property manager first. In many rentals the owner arranges and pays for repairs, and they may already have a company they use.
Should I get more than one quote?
For a small repair, one fair quote is usually enough. For a new door or opener, comparing two or three quotes is a good idea.